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Company Overview

Glasswing is a design shop in Seattle, that is being built to inspire the community around us. Our project extends to a diverse range of mediums including clothing, furniture, plants and artwork. The in-store experience at Glasswing aims to elicit an emotional connection by engaging all five senses and continually providing new and unexpected experiences. To build community we frequently host events that allow people to connect in small groups and learn by doing. Through our shop of carefully considered objects from designers that we love we hope to inspire people to lead a life of exploration that is filled with creativity and passion. 

Job Summary

We are looking for a passionate team member who will provide an excellent customer experience while upholding all visual and operational standards within the store. The ideal candidate will have strong leadership and interpersonal skills along with an intuitive sense of fashion and merchandising. 

Responsibilities and Duties

  • Create a welcoming environment for customers while providing them with a knowledgeable and genuine experience.
  • Always putting the customer first. Trying to go above and beyond to delight our community with little unexpected moments, a holistic approach to service. 
  • Be known as a good source of information. Seek out product knowledge and share it with our team and customers. Participate in the greater community around us, be in the know about events and things to do and offer suggestions to inspire a life well lived.
  • Train and develop a productive selling culture to reach and exceed performance goals.
  • Assist in the maintenance of merchandising, display and restock standards on a daily basis.
  • Stimulates growth in self and others. Sets an example through action. Creates and fosters an engaging environment where all employees are treated fairly and respectfully.

Qualifications and Skills

  • 2+ years of customer service experience, ideally retail in a boutique setting

  • Sense of initiative with strong leadership capabilities

  • Ability to achieve results both independently and collaboratively with clear team communication and follow-through skills

  • Flexibility and the ability to handle change in a positive manner

Benefits and Perks

  • Working with a passionate, innovative and small team.

  • Competitive compensation with bonus and growth incentives.

  • Flexibility to achieve personal and professional goals.

  • Being and building a beautiful space and fun work environment.

 

For Consideration: Please include your favorite aspects of Glasswing. Why are you passionate about collaborating on this project with us? What are some of your favorite designers and why? How would you describe your personal aesthetic and style? 

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